When you have patients whose benefits are administered by FAI, you can be confident you are working with a progressive Third Party Administrator. With FAI’s FirstView for Providers, you gain timely access to the type of member benefit and claim information necessary to simplify your administrative tasks. From working with multiple electronic claims clearinghouses to web based benefit and claim viewing, FAI offers providers efficient methods for submitting claims and rapid access to the data you need.
The FirstView Online
Benefit system is a flexible, easy to use and time saving tool that allows you to:
- Check claim status
- View claim history
- View eligibility and benefits
- Access a copy of an Explanation of Benefits (EOB)
Provider Inquiry Form - To submit an inquiry request or send additional information to FAI regarding a specific claim, complete and return the Provider Inquiry form.
First Administrators, Inc. utilizes Wellmark’s Medical Policy to determine the medical necessity of covered services. A link to the Medical Policy information is provided for informational purposes only. Do not utilize the Wellmark Authorization Table, or any Wellmark Forms, or Wellmark phone numbers for FAI claim related activity at this time. You must still submit the First Administrators Medical Review/Prior Approval form found below, as needed.
Medical Review/Prior Approval Forms - Submit for medical review/prior approval or pre-service inquiry.