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Contact Us

First Administrators Inc. Locations

Des Moines, Iowa
1331 Grand Avenue
PO Box 9380
Des Moines, IA 50306-9380

Sioux City, Iowa
Hamilton Blvd. & I-29
PO Box 9900
Sioux City, IA 51102-0479

Rapid City, South Dakota
246 Founders Park Drive
Suite 102
Rapid City, SD 57701

Phone: 800-622-3339
Fax: 515-323-7701

Phone: 800-206-0827
Fax: 712-279-8579

Phone: 605-399-7300
Fax: 605-399-7301

Specific Questions

For specific questions about FAI's products or services, use the e-mail addresses below. If your inquiry contains personal information, such as protected health information, please use FAI's Secure Messaging system.

Sales Employers or brokers seeking assistance in management of their health care plan or desiring a proposal for services from First Administrators.		Customer Service Covered individuals or employers seeking assistance from First Administrators.
Report Fraud Please use this mailbox to report any fraudulent or questionable activity related to the administration or payment of claims facilitated by First Administrators.		General Inquiries General information and assistance from First Administrators.
Provider Inquiries General information and assistance for providers.